Financial reporting of European banks H1 2023
Expected credit losses of banks in Europe in a troubled macroeconomic environment – Irish context
Digitalisation and automation in the insurance industry
Digitalisation has changed the world of customer service and customer engagement rapidly. Companies are facing several touchpoints and an increasing number of incoming messages and requests. Meanwhile, customers are expecting a 24/7 self-service.
In order to continue to provide an excellent customer journey, the integration of chatbots can enable Insurance companies to scale their customer-facing processes. Chatbots can process client queries, deliver product recommendations, process simple claims, assist through the purchasing process and can deliver valuable analytics insights.
Mazars and Spixii have combined their expertise in processes, technology and deep understanding of the insurance industry. This bundled know-how keeps driving efficiency, agility and performance while ensuring compliance with the applicable regulation.
SPIXII Automated Insurance Solutions are self-enriching to generate increasing value
Award-winning Spixii conversational process automation (CPA) platform combines intelligent chatbot, connectivity hub, analytics and insights for P&C, Life and Health insurers.
 | 1. As a customer centric solution, Spixii intelligent chatbots guide the customer and generates key information required by the insurance process (e.g. underwriting, touchless first notice of loss, renewal). |
| 2. Through stringent data and security standards, Spixii connectivity hub integrates the chatbots to your insurance processes and systems, let it be legacy or modern platform. | |
| 3. Using machine learning, Spixii advanced analytics transform data in actionable insights for insurers via frequent knowledge reports laying the foundation for future iterations. |
Beyond the GAAP no.180 - September 2023
In mid-September, the European Commission (EC) launched a consultation on a draft delegated act that proposes to increase by 25% the size criteria set out in the Accounting Directive to classify undertakings and groups into different categories (micro, small, medium and large), in order to reflect inflation over the past ten years.
Beyond the GAAP no.179 - June - August 2023
On 31 July, only three weeks after the end of the public consultation on the draft delegated act, but a month behind the schedule set by the Corporate Sustainability Reporting Directive (CSRD), the European Commission adopted the final regulation on the first set of European Sustainability Reporting Standards (ESRS), after making a few last-minute changes based on the responses (more than 600)...
Contact
Martina Mahon Partner, Audit & Assurance - Dublin
Relate pages
Audit & assurance
Independence and rigour that provides confidence and transparency for stakeholders and society.
Pre-emptive recovery planning for insurers
Regulations requiring recovery plans for (Re)insurers were published in April 2021. Following a consultation period with industry, a deadline of 31st March 2022 has been set for preparation of plans.
Reviewing actuary
The requirements are set out in the Central Bank of Ireland’s Domestic Actuarial Regime, which became effective on 1st January 2016.
Financial services
Building the future of financial services with forward thinking solutions
Technology & digital consulting
Amplify your business with innovative solutions
Process automation & digitalisation
A strategic, cutting edge approach to increasing efficiency