Robotics Process Automation

Robotic Process Automation (RPA) is a form of business process automation technology which utilises software robots to complete manual and repetitive tasks by mimicking employee actions on a virtual or interactive workstation.

Many of our clients across Europe are utilising this technology to eliminate human error and time spent on tedious tasks, freeing employees to focus their efforts on value add activities – improving productivity, employee motivation and customer satisfaction.

"The processing time was decreased by at least 75%. The proof of concept established the worthiness of the technology."

Director of Back-Office Department, Bank

What is RPA?

  • New type of computer application deployed on a servers or stand-alone computers (workstations)
  • To perform repetitive or low value added tasks with high frequency
  • The robot is activated by event (incoming mail, new transaction, new batch file, etc.) or time scheduled

What can RPA do?


  • Log into system and navigate to specific screen
  • Receive email and process attachments
  • Copy information from one system and paste it into another
  • Make calculations in excel spreadsheet
  • Inform user about outcome of the process
  • Follow defined decision logic
  • Run based on schedule or be triggered by an even


  • Accounts payable
  • Bank statements
  • Change of master data – address, contact details…
  • Automated testing
  • GDPR, KYC and other compliance processes
  • Reconciliations
  • Loans processing
  • New joiner onboarding

Project scope example 

Proof of Concept

  • Analysis, design and implementation of one or couple of processes to demonstrate RPA capabilities in client environment.

Opportunities assessment

  • Analysis of data, facilitation of opportunity scan workshops and creation of business cases to come up with candidate processes for automation. This might include assessment of suitable RPA tools for your organisation.

Full scale RPA implementation

  • End-to-end delivery of RPA solution to client - analysis, design, development and deployment of agreed scope of high value processes automations.

How does it work – Booking of Accounts Payable invoice  

Contact us

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Operational Efficiency and RPA

In recent times many businesses have adjusted their business model to continue operations and respond to their customer's needs. Robotic Process Automation (RPA) is a technology that can help businesses to increase productivity as well as customer and employee satisfaction.

Related pages


Business Process Improvement

An organisation's overall effectiveness is intrinsically linked to the efficiency of its business operations or processes. As your organisation develops and changes, you need to ensure that operations are carried out in a manner that is driven by the business needs of the organisation and that they are fit for purpose with respect to design, efficiency and effectiveness.